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What to do if my iPhone is glitching and pressing random things

Updated: Oct 27, 2023

Broken iPhone Screen
An iPhone with a Damaged LCD

If you're having trouble with your phone, we've got some tips to help you out!

There's always a reason why your iPhone is glitching, showing random lines and trying to call or text people you don't want. Don't worry, it's not a ghost trying to get you back with your ex. The most likely reason is that your LCD, a component is the screen assembly on your phone, is damaged. It could be an obvious crack in the screen, or a tiny crack in the LCD under the glass, which is sometimes not noticeable to the naked eye. We're here to give you some tips on how to fix these types of issues.

Sam D., who has been repairing smart electronics for over a decade and Is the owner of, a smartphone repair shop in Wicker Park, Chicago, is here to give you the best advice on how to get your iPhone fixed.

The first thing that you want to check is if your touch is somewhat functional. If it is, you want to head over to Settings>Face ID & Passcode and turn off your passcode. The reason Sam recommends doing this because if your iPhone is touching random buttons on its own, it will start randomly tapping in your passcode while your device is locked in your pocket, which will cause your device to become disabled. The reason for that is a security feature from Apple. This feature is supposed to help you if your phone gets lost or stolen, and if someone is trying to crack your passcode, it will render the device useless. In this case though, if it disables, you would have to reset your device, causing you to lose all your data if it is not backed up.

If your iPhone touch is non responsive, you can try to force it to restarting it by using the following combination:

Press the Volume up, then release it

Press the Volume down, then release it

and then hold the power button for 30 seconds.

Your iPhone should show a black screen and then the Apple Logo after a few seconds

Now that we got that out of the way, there are a few options to getting your iPhone Screen fixed

1. Going to the Apple store for a repair

You would first have to set an appointment and head over to the Apple Store. Depending on your iPhone model, the price will range, you can expect to pay $199-$499 for a screen replacement without Apple Care Coverage. And once they start repairing it, you can expect a wait time of at least 3 hours or more, depending on how busy they are.

2. Taking your iPhone to an independent repair shop

There are phone repair shops all around Chicago, but which one do you choose? Sam recommends you check out their reviews, ask for an estimate, what type of parts they use, and how long a repair would take. Apple provides limited access to their genuine parts, So repair shops are forced to use aftermarket parts, which isn't a bad thing, there are multiple grades of quality parts available to the market. Unfortunately, some shops may use lower grade quality screens to maximize profit. But eRepair sets the standard by offering premium quality parts from a trusted supplier at fair and affordable prices that are backed by a 1 year warranty. Sam also mentions, that a fully equipped and experienced shop should take no longer than 30 minutes to replace a screen on an iPhone.

3. Do it yourself method - Use of this method is solely at your own risk

While it is difficult to repair a device without experience, it's not impossible, but it does have it's risks. There are multiple guides online on to how to repair your iPhone screen. One of the difficult things to do is purchasing the screen online, With sellers from eBay & Amazon, most of them are in competition with each other trying to sell parts at the lowest price possible, without proper description of what type of quality is available. Lets just assume you've purchased the tools and parts required to fix your iPhone screen. You can now follow a guide on YouTube to repair your device, but it may prove difficult because of the small parts, one slip up and may cause more damage, such as overtighten a screw and damaging the logic board or putting too much pressure on the flat screen connectors and smashing an important component. There are risks involved but if you are Tech-Savvy enough to complete the repair yourself, you will save yourself some money.


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